IT Technician in Hot Springs, Arkansas at Startek

Date Posted: 11/18/2019

Job Snapshot

Job Description

IT Technician I
IT Technician installs, repairs, conducts preventive maintenance, modifies and tests information technology related equipment and systems to ensure efficient and reliable operation.
Essential Duties
•        Installs, repairs, and conducts preventive maintenance of personal computers and related systems.
•        Sets up, coordinates and monitors the operation of electronic computer equipment for end users in a network environment.
•        Modifies repairs and conducts preventative maintenance on telecommunication equipment and related systems.
•        Resolves minor network issues
•        Applies images to computers.
•        Other duties as assigned.

Job Requirements

Knowledge Skills and Abilities
•        Must be fluent in English verbal and written communications.
•        Skill to type 40 words per minute.
•        Ability to read, and comprehend simple instructions, short correspondence, and memos.
•        Ability to write simple reports and correspondence.
•        Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
•        Ability to interact positively, courteously and professionally with customers, employees and clients.
•        Solid knowledge of computer, telecommunications and network equipment and applications.
•        Solid knowledge of computers and software applications including spreadsheet (Excel), word processing (Word), and e-mail software applications.
•        Ability to adapt to changing priorities and meet deadlines and work well under pressure.
•        Ability to carry out simple one to two step instructions.
•        Associate’s degree in related field or equivalent experience required.
•        One (1) year professional experience preferred.

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