Virtual Engagement Specialist en Mansfield, OH a Startek

Descripción del empleo

Typical Day for a Brand Champion

• Answer general/billing questions on products and services from customers


• Listen to customers needs and determine if they need additional products/services


• Some call types may require basic troubleshooting steps


• Address and resolve customer concerns to achieve first contact resolution


• Deliver best-in-class customer service

Why Choose Startek?

• Paid training in an engaging and virtual training space


• Continuous development through Startek self-paced online courses


• Opportunity for career advancement and promotion from within


• Medical, Dental, Vision Benefits after 60 days


• 401K, Stock plans and more

What Can You Expect After You Apply?

• We will reach out via all lines of communication: text, email, and phone to start the next step in the process!


• If offered a position with Startek, we do require all employees to successfully pass a background check and drug test as a condition of employment.


• Startek is an Equal Opportunity Employer