Workforce Analyst (PH Pool) in Makati at Startek

Date Posted: 8/26/2021

Job Snapshot

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    Not Specified
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Job Description

  • Conducts cost benefit analysis and provides recommendations to management regarding process, policies and procedures.

  • 25% - Provides regularly scheduled and ad hoc reporting.

    • Partners with Operations, Clients, and other internal teams to drive quality.

    • Monitors reports for shrinkage and scheduling trends.

    • Based on client and client tools, run reports on a weekly and ad hoc basis.

  • 5% - May perform other related duties and responsibilities as assigned and/or required.

Job Requirements

  • opened weekends and evenings.  All employees must be willing to work all shifts, overtime, holidays and emergency shifts as required.

  • Able to maintain a regular work schedule to meet the needs of the business.

  • Required to read and follow all company policies and procedures.

  • Support and model the company values.


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