IT Security and Compliance Team Lead in Makati at Startek

Date Posted: 1/17/2022

Job Snapshot

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Job Description

Essential Duties & Responsibilities:

(Please quantify each with a % of time spent on each duty and responsibility – must add up to 100%)

Ø 95% - Responsible for the enforcement of all IT-related corporate policies and procedures. Leads compliance audits related to the Corporation’s Sarbanes-Oxley, PCI, SOC2 and other IT regulatory compliance initiatives and serves as the lead for all IT security-related activities including periodic security reviews, and review of IT security incidents. Additionally, serves as the system owner for company security and compliance software including security logging tools.

§ Drives policy compliance throughout the IT Department and the Corporation.

§ Tracks, monitors and responds to requests for audit population sizes and samples throughout the different IT divisions.

§ As a member of the SIRT, assists with logging, reporting, and management of Security Incidents in the Enterprise

§ Oversees Identity Access Management with regards to the Company’s Domain and Account Administration.

§ Assists with internal, regulatory, and client audits as directed by Security Management

§ Review audit evidence supplied by all IT divisions to determine compliance prior to the submission of audit evidence to Security Management and external parties.

§ Creates procedural/process documentation surrounding existing IT business processes for compliance and business continuity/disaster recovery planning through analysis and interviews.

§ Assists in creation, enforcement, and reporting and review on departmental policies and procedures including infrastructure maintenance, support, and strategy.

§ Assists in planning, implementation, and maintenance of STARTEK’s compliance strategies around policies and storage of compliance documentation.

§ Assists in monitoring, preparing reports, and maintenance of STARTEK’s Business Continuity Program and Test Schedule.

§ Assist in development and presentation of materials for compliance training, security initiatives and business continuity throughout the Corporation.

§ Serves as an administrator for company security and compliance software including security logging tools.

Ø 5% - May perform other related duties and responsibilities as assigned and/or required.

Job Requirements

One (1) to two (2) years related experience.

Bachelor’s degree (BA) from a four (4) year college or university or Associate degree from a two (2) year college or relevant experience.

 IT Security specific training (Security+ or equivalent) and demonstrated solid skills in a broad area (Telecom, IT Operations, GSD, Reporting, IT Support Services, etc) required.

KSA’s Job Specific:

Ø Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understand how businesses operate in general; learns new methods and technologies easily.

Ø Must be an intelligent, articulate, and persuasive leader who can communicate information security related concepts to a broad range of technical and non-technical staff

Ø Must have extensive knowledge of current and upcoming IT security technologies and threats that cover all levels of IT architecture, including those that affect business processes, data, applications, and network systems and infrastructure.

Ø Ability to assist in Business Process Analysis for continuous process improvement.

Ø Ability to define problems, collect data, establish facts and draw valid conclusions.

Ø Ability to lead design solution sessions.

Ø Ability to document, communicate and influence design solutions.

Ø Ability to effectively analyze process, policy and procedure, perform and communicate recommendations for improvement both in IT and to the rest of the business.

Ø Ability to weigh business risks and enforce appropriate IT security policies and practices while maintaining the speed of delivery that is inherent in a fast-paced company.

Job ID: HR20211279

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